{"id":1208,"date":"2019-03-01T10:27:33","date_gmt":"2019-03-01T03:27:33","guid":{"rendered":"https:\/\/sum.vn\/blog\/?p=1208"},"modified":"2019-03-01T10:27:33","modified_gmt":"2019-03-01T03:27:33","slug":"quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong","status":"publish","type":"post","link":"https:\/\/sum.vn\/blog\/quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong\/","title":{"rendered":"Quy tr\u00ecnh b\u00e1n h\u00e0ng 7 b\u01b0\u1edbc v\u00e0 4 c\u00e1ch t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng"},"content":{"rendered":"<p>H\u00e3y th\u1eed ngh\u0129 xem s\u1ebd \u0111au \u0111\u1edbn th\u1ebf n\u00e0o n\u1ebfu b\u1ea1n th\u1ea5y nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh th\u1ea5t b\u1ea1i kh\u00f4ng th\u1ec3 ch\u1ed1t \u0111\u01b0\u1ee3c giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng. Ngo\u00e0i y\u1ebfu t\u1ed1 n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u00ec b\u1ea1n ph\u1ea3i t\u1ef1 h\u1ecfi ch\u00ednh m\u00ecnh xem li\u1ec7u\u00a0<strong>quy tr\u00ecnh b\u00e1n h\u00e0ng<\/strong>\u00a0c\u1ee7a m\u00ecnh \u0111\u00e3 th\u1ef1c s\u1ef1 \u1ed5n ch\u01b0a, \u0111\u00e3 chuy\u00ean nghi\u1ec7p ch\u01b0a. Trong b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n s\u1ebd h\u1ecdc \u0111\u01b0\u1ee3c c\u00e1ch \u0111\u1ec3 c\u1ea3i thi\u1ec7n quy tr\u00ecnh b\u00e1n h\u00e0ng cho doanh nghi\u1ec7p c\u1ee7a ban.<\/p>\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\"><p class=\"toc_title\">M\u1ee5c l\u1ee5c<\/p><ul class=\"toc_list\"><ul><li><a href=\"#Quy_trinh_ban_hang_la_gi\"><span class=\"toc_number toc_depth_2\">0.1<\/span> Quy tr\u00ecnh b\u00e1n h\u00e0ng l\u00e0 g\u00ec?<\/a><ul><li><a href=\"#7_buoc_trong_quy_trinh_ban_hang\"><span class=\"toc_number toc_depth_3\">0.1.1<\/span> 7 b\u01b0\u1edbc trong quy tr\u00ecnh b\u00e1n h\u00e0ng<\/a><\/li><\/ul><\/li><li><a href=\"#Cai_thien_ky_nang_ban_hang_chuyen_nghiep\"><span class=\"toc_number toc_depth_2\">0.2<\/span> C\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p<\/a><\/li><\/ul><\/li><li><a href=\"#Quy_trinh_ban_hang_7_buoc_va_4_cach_tang_ty_le_chot_don_hang_thanh_cong\"><span class=\"toc_number toc_depth_1\">1<\/span> Quy tr\u00ecnh b\u00e1n h\u00e0ng 7 b\u01b0\u1edbc v\u00e0 4 c\u00e1ch t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng<\/a><ul><li><a href=\"#Quy_trinh_ban_hang_la_gi-2\"><span class=\"toc_number toc_depth_2\">1.1<\/span> Quy tr\u00ecnh b\u00e1n h\u00e0ng l\u00e0 g\u00ec?<\/a><ul><li><a href=\"#7_buoc_trong_quy_trinh_ban_hang-2\"><span class=\"toc_number toc_depth_3\">1.1.1<\/span> 7 b\u01b0\u1edbc trong quy tr\u00ecnh b\u00e1n h\u00e0ng<\/a><\/li><\/ul><\/li><li><a href=\"#Cai_thien_ky_nang_ban_hang_chuyen_nghiep-2\"><span class=\"toc_number toc_depth_2\">1.2<\/span> C\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p<\/a><ul><li><a href=\"#Meo_4P_de_ban_hang_thanh_cong\"><span class=\"toc_number toc_depth_3\">1.2.1<\/span> M\u1eb9o 4P \u0111\u1ec3 b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/div>\n<h2><span id=\"Quy_trinh_ban_hang_la_gi\"><span id=\"quy-trinh-ban-hang-la-gi\">Quy tr\u00ecnh b\u00e1n h\u00e0ng l\u00e0 g\u00ec?<\/span><\/span><\/h2>\n<p><img decoding=\"async\" class=\"size-full wp-image-1209 aligncenter\" src=\"https:\/\/sum.vn\/blog\/wp-content\/uploads\/2019\/03\/quy-trinh-ban-hang.png\" alt=\"\" width=\"532\" height=\"524\" title=\"\"><\/p>\n<p><a href=\"https:\/\/atpsoftware.vn\/winerp\" target=\"_blank\" rel=\"noopener\"><strong>Quy tr\u00ecnh b\u00e1n h\u00e0ng<\/strong><\/a>\u00a0l\u00e0 t\u1eadp h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng nh\u1eb1m l\u00ean k\u1ebf ho\u1ea1ch b\u00e1n s\u1ea3n ph\u1ea9m c\u1ee7a doanh nghi\u1ec7p t\u1edbi tay ng\u01b0\u1eddi kh\u00e1ch h\u00e0ng.<\/p>\n<div class=\"jeg_video_container jeg_video_content\"><iframe width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/eNHmwHymPJY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<h3><span id=\"7_buoc_trong_quy_trinh_ban_hang\"><span id=\"7-buoc-trong-quy-trinh-ban-hang\">7 b\u01b0\u1edbc trong quy tr\u00ecnh b\u00e1n h\u00e0ng<\/span><\/span><\/h3>\n<p><strong>1. T\u00ecm hi\u1ec3u s\u1ea3n ph\u1ea9m<\/strong><\/p>\n<p>B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong\u00a0<strong>quy tr\u00ecnh b\u00e1n h\u00e0ng<\/strong>\u00a0l\u00e0 t\u00ecm hi\u1ec3u v\u1ec1 s\u1ea3n ph\u1ea9m. \u0110\u00e2y l\u00e0 m\u1ed9t b\u01b0\u1edbc nh\u1ecf nh\u01b0ng l\u1ea1i kh\u00f4ng \u0111\u01a1n gi\u1ea3n ch\u00fat n\u00e0o. Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng kh\u00f4ng nh\u1eefng c\u1ea7n n\u1eafm r\u00f5 c\u00e1c t\u00ednh n\u0103ng c\u1ee7a s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n c\u1ea7n bi\u1ebft v\u1ec1 l\u1ee3i \u00edch s\u1ea3n ph\u1ea9m mang l\u1ea1i cho kh\u00e1ch h\u00e0ng khi s\u1eed d\u1ee5ng.<\/p>\n<p><strong>2. T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/strong><\/p>\n<p>Gi\u1ed1ng nh\u01b0 b\u01b0\u1edbc t\u00ecm hi\u1ec3u s\u1ea3n ph\u1ea9m, b\u01b0\u1edbc n\u00e0y r\u1ea5t \u0111\u01a1n gi\u1ea3n nh\u01b0ng xem x\u00e9t k\u1ef9 th\u00ec n\u00f3 kh\u00e1 ph\u1ee9c t\u1ea1p. Ch\u00eca kh\u00f3a \u0111\u1ec3 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u00e0 bi\u1ebft r\u00f5 c\u1ea7n ti\u1ebfp c\u1eadn th\u1ecb tr\u01b0\u1eddng n\u00e0o v\u00e0 ti\u1ebfp c\u1eadn ai. Ph\u00e2n bi\u1ec7t kh\u00e1ch h\u00e0ng \u0111\u1ea7u m\u1ed1i (deal), kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (prospect) v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n (qualified prospect) l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng c\u1ea7n thi\u1ebft.<\/p>\n<p><a href=\"https:\/\/timkiemkhachhang.vn\/\" target=\"_blank\" rel=\"noopener\">T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng<\/a>\u00a0ti\u1ec1m n\u0103ng nh\u01b0 t\u00ecm ki\u1ebfm nh\u1eefng mi\u1ebfng b\u00e1nh nh\u1ecf trong th\u1ecb tr\u01b0\u1eddng r\u1ed9ng l\u1edbn \u0111\u1ea7y kh\u00f3 kh\u0103n. Doanh nghi\u1ec7p b\u1ea1n c\u1ea7n t\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t t\u00ecm ki\u1ebfm b\u1eb1ng c\u00e1ch \u0111\u1ec1 ra nhi\u1ec1u ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c nhau. B\u00ean c\u1ea1nh thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng qua nh\u1eefng c\u00f4ng c\u1ee5 qu\u1ea3ng c\u00e1o google ads, t\u1eeb kh\u00f3a, ta c\u0169ng c\u00f3 th\u1ec3 t\u1ed5 ch\u1ee9c nh\u1eefng bu\u1ed5i event, tham gia h\u1ed9i ch\u1ee3 tri\u1ec3n l\u00e3m \u0111\u1ec3 m\u1edf r\u1ed9ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng. Trong b\u01b0\u1edbc n\u00e0y, x\u00e1c \u0111\u1ecbnh ph\u00e2n kh\u00fac th\u1ecb tr\u01b0\u1eddng c\u0169ng v\u00f4 c\u00f9ng quan tr\u1ecdng. Ph\u00e2n lo\u1ea1i v\u00e0 ti\u1ebfp c\u1eadn t\u1eebng ph\u00e2n kh\u00fac r\u1ed3i cho ra nh\u1eefng th\u1ed1ng k\u00ea \u0111\u00e1nh gi\u00e1, doanh nghi\u1ec7p s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng sau \u0111\u00f3.<\/p>\n<p><strong>3.\u00a0Ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<p>\u0110\u00e2y l\u00e0 n\u01a1i cung g\u1eb7p c\u1ea7u trong qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng. \u0110\u1ed1i v\u1edbi m\u1ee5c ti\u00eau hi\u1ec7n t\u1ea1i, h\u00e3y \u01b0u ti\u00ean c\u00e1ch ti\u1ebfp c\u1eadn b\u1eb1ng cu\u1ed9c g\u1ecdi b\u00e1n h\u00e0ng h\u01a1n l\u00e0 ti\u1ebfp c\u1eadn chung chung (v\u00ec c\u00f3 m\u1ed9t kh\u00e1c bi\u1ec7t gi\u1eefa m\u1ed9t email g\u1eedi h\u00e0ng lo\u1ea1t v\u00e0 m\u1ed9t cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i). \u0110\u00e2y l\u00e0 b\u01b0\u1edbc m\u00e0 b\u1ea1n b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng m\u1ed9t m\u1ed1i quan h\u1ec7 v\u00e0 ti\u1ebfp t\u1ee5c thu th\u1eadp th\u00f4ng tin (th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t). M\u1ed9t b\u01b0\u1edbc ti\u1ebfp c\u1eadn t\u1ed1t l\u00e0 \u0111i\u1ec1u r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng b\u1edfi n\u00f3 s\u1ebd x\u00e1c \u0111\u1ecbnh b\u1ea1n l\u00e0 m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng d\u1ec5 th\u01b0\u01a1ng, t\u1ed1t b\u1ee5ng hay kh\u00f4ng, li\u1ec7u c\u00f3 mang \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng m\u1ed9t s\u1ea3n ph\u1ea9m \u0111\u00e1ng \u0111\u1ec3 mua.<\/p>\n<p>C\u00f3 nhi\u1ec1u c\u00e1ch \u0111\u1ec3 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng khi g\u1ecdi \u0111i\u1ec7n. \u0110\u00f3 c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t cu\u1ed9c g\u1ecdi ch\u01b0a c\u00f3 s\u1ef1 t\u00ecm hi\u1ec3u n\u00e0o tr\u01b0\u1edbc \u0111\u00f3 (cold call) ho\u1eb7c \u0111\u00e3 c\u00f3 s\u1ef1 t\u00ecm hi\u1ec3u v\u1ec1 nhu c\u1ea7u hay mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ecbnh \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c b\u00e1n khi g\u1ecdi \u0111\u1ebfn (warm call).<\/p>\n<p>Xem th\u00eam:\u00a0<a href=\"https:\/\/atpsoftware.vn\/giai-phap-marketing-da-kenh-all-in-one-atp\" target=\"_blank\" rel=\"noopener\"><strong>Ph\u1ea7n m\u1ec1m t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng \u0111a k\u00eanh c\u1ee7a ATP Software\u00a0<\/strong><\/a><\/p>\n<p><strong>4. \u0110\u00e1nh gi\u00e1 nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<p>\u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c cho l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t c\u1ee7a\u00a0<strong>qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng<\/strong>, v\u00ec n\u00f3 s\u1ebd gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh c\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t. M\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng l\u00e0 nh\u00e2n vi\u00ean b\u00e1n s\u1ea3n ph\u1ea9m d\u1ef1a tr\u00ean nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n<p>Do v\u1eady \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean c\u1ea7n l\u00e0m l\u00e0 h\u00e3y \u0111\u1eb7t ra c\u00e2u h\u1ecfi nhu c\u1ea7u kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec. Ph\u01b0\u01a1ng th\u1ee9c duy nh\u1ea5t \u0111\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y l\u00e0 h\u1ecfi h\u1ecd th\u1eadt nhi\u1ec1u c\u00e2u h\u1ecfi. M\u1ed9t b\u00e1c s\u0129 kh\u00f4ng th\u1ec3 k\u00ea \u0111\u01a1n tr\u01b0\u1edbc khi kh\u00e1m t\u1ed5ng qu\u00e1t. V\u00ec v\u1eady, \u0111\u1eb7t nh\u1eefng c\u00e2u h\u1ecfi hay s\u1ebd kh\u00f4ng ch\u1ec9 gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh \u0111i\u1ec1u g\u00ec ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u00e0 c\u00f2n gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng s\u1ef1 t\u1ef1 tin, l\u00f2ng tin, th\u1eadm ch\u00ed khi\u1ebfn kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00e2n nh\u1eafc mua nh\u1eefng m\u00f3n h\u00e0ng h\u1ecd ch\u01b0a t\u1eebng ngh\u0129 t\u1edbi.<\/p>\n<p><strong>5. Tr\u00ecnh b\u00e0y v\u1ec1 s\u1ea3n ph\u1ea9m<\/strong><\/p>\n<p>H\u00e3y nh\u1edb v\u1ec1 \u00fd \u0111\u00e3 \u0111\u1ec1 c\u1eadp trong b\u01b0\u1edbc m\u1ed9t, t\u1eadp trung v\u00e0o l\u1ee3i \u00edch ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 t\u00ednh n\u0103ng. N\u1ebfu b\u1ea1n xem x\u00e9t s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 v\u1ec1 kh\u00eda c\u1ea1nh n\u00f3 s\u1ebd mang l\u1ea1i l\u1ee3i \u00edch g\u00ec cho kh\u00e1ch h\u00e0ng th\u00ec s\u1ef1 tr\u00ecnh b\u00e0y v\u00e8 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n s\u1ebd l\u00e0 m\u1ed9t cu\u1ed9c \u0111\u1ed1i tho\u1ea1i tr\u1ecdng t\u00e2m v\u00e0 c\u00f3 li\u00ean quan ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 b\u00e0i \u0111\u1ed9c tho\u1ea1i.<\/p>\n<p><strong>6. K\u1ebft th\u00fac b\u00e1n h\u00e0ng<\/strong><\/p>\n<p>T\u00e1m m\u01b0\u01a1i ph\u1ea7n tr\u0103m \u0111\u01a1n h\u00e0ng b\u1ecb m\u1ea5t do nh\u00e2n vi\u00ean kinh doanh kh\u00f4ng k\u1ebft th\u00fac b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng. T\u00f9y v\u00e0o s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 s\u1ebd c\u00f3 nh\u1eefng c\u00e1ch k\u1ebft th\u00fac kh\u00e1c nhau v\u00e0 kh\u00f4ng c\u00f3 cu\u1ed9c \u0111\u00e0m ph\u00e1n b\u00e1n h\u00e0ng n\u00e0o k\u1ebft th\u00fac m\u00e0 kh\u00f4ng c\u00f3 m\u1ed9t th\u1ecfa thu\u1eadn v\u1ec1 b\u01b0\u1edbc ti\u1ebfp theo. \u0110\u1eebng h\u00e0i l\u00f2ng v\u1edbi c\u00e2u \u201c<strong>ch\u00fang t\u00f4i s\u1ebd li\u00ean l\u1ea1c v\u1edbi b\u1ea1n sau<\/strong>\u201d v\u00ec kh\u00f4ng c\u00f3 th\u1ecfa thu\u1eadn n\u00e0o n\u1eb1m trong c\u00e2u n\u00f3i \u0111\u00f3? V\u1eady b\u1ea1n n\u00ean tr\u1ea3 l\u1eddi nh\u01b0 th\u1ebf n\u00e0o trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3 \u0111\u1ec3 th\u00fac \u0111\u1ea9y b\u01b0\u1edbc k\u1ebft th\u00fac b\u00e1n h\u00e0ng?<\/p>\n<p><strong>B\u01b0\u1edbc 7: Gi\u1eef li\u00ean l\u1ea1c<\/strong><\/p>\n<p>Gi\u1eef li\u00ean l\u1ea1c t\u1ed1t s\u1ebd l\u00e0m t\u0103ng t\u1ec9 l\u1ec7 th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea1n. Khi m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 m\u1ed1i quan h\u1ec7 \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea1o d\u1ef1ng th\u00ec gi\u1eef li\u00ean l\u1ea1c l\u00e0 c\u00e1ch nu\u00f4i d\u01b0\u1ee1ng m\u1ed1i quan h\u1ec7 \u0111\u00f3. \u0110\u1ec3 kh\u00e1ch h\u00e0ng l\u01b0u t\u00e2m t\u1edbi \u0111\u00f2i h\u1ecfi c\u1ea7n c\u00f3 m\u1ed9t s\u1ef1 ki\u00ean tr\u00ec v\u00e0 kh\u00f4ng l\u00e0m h\u1ecd kh\u00f3 ch\u1ecbu. \u0110i\u1ec1u n\u00e0y s\u1ebd t\u0103ng s\u1ef1 g\u1eafn b\u00f3, t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u2013 nh\u1eefng ng\u01b0\u1eddi c\u00f3 d\u1ef1 \u0111\u1ecbnh mua s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 trong t\u01b0\u01a1ng lai.<\/p>\n<h2><span id=\"Cai_thien_ky_nang_ban_hang_chuyen_nghiep\"><span id=\"cai-thien-ky-nang-ban-hang-chuyen-nghiep\">C\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p<\/span><\/span><\/h2>\n<p>\u0110\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng c\u1ee7a nh\u00e2n vi\u00ean, b\u1ea1n c\u1ea7n h\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean 4 m\u1eb9o sau \u0111\u00e2y khi g\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng<\/p>\n<div class=\"jeg_video_container jeg_video_content\"><iframe width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/EyJsktsMqkg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div>\n<div class=\"jeg_breadcrumbs jeg_breadcrumb_container\">\n<div id=\"breadcrumbs\"><span class=\"\"><a href=\"https:\/\/atpsoftware.vn\/\" target=\"_blank\" rel=\"noopener\">ATP Software<\/a>\u00a0<\/span><i class=\"fa fa-angle-right\"><\/i><span class=\"breadcrumb_last_link\">\u00a0<a href=\"https:\/\/atpsoftware.vn\/blog\/ban-hang-online\" target=\"_blank\" rel=\"noopener\">B\u00e1n h\u00e0ng online<\/a><\/span><\/div>\n<\/div>\n<div class=\"entry-header\">\n<h1 class=\"jeg_post_title\"><span id=\"Quy_trinh_ban_hang_7_buoc_va_4_cach_tang_ty_le_chot_don_hang_thanh_cong\">Quy tr\u00ecnh b\u00e1n h\u00e0ng 7 b\u01b0\u1edbc v\u00e0 4 c\u00e1ch t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng<\/span><\/h1>\n<div class=\"jeg_meta_container\">\n<div class=\"jeg_post_meta jeg_post_meta_1\">\n<div class=\"meta_left\">\n<div class=\"jeg_meta_author\"><img decoding=\"async\" class=\"avatar avatar-80 photo\" src=\"https:\/\/secure.gravatar.com\/avatar\/e804415485988d96da3d655bb0adfc13?s=80&amp;d=mm&amp;r=g\" srcset=\"https:\/\/secure.gravatar.com\/avatar\/e804415485988d96da3d655bb0adfc13?s=160&amp;d=mm&amp;r=g 2x\" alt=\"Nguy\u00ean Phong\" width=\"80\" height=\"80\" data-pin-no-hover=\"true\" title=\"\">\u00a0<span class=\"meta_text\">B\u1edfi<\/span>\u00a0<a href=\"https:\/\/atpsoftware.vn\/author\/phongatp\" target=\"_blank\" rel=\"noopener\">Nguy\u00ean Phong<\/a><\/div>\n<div class=\"jeg_meta_date\">\u00a0<a href=\"https:\/\/atpsoftware.vn\/quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong.html\" target=\"_blank\" rel=\"noopener\">12\/10\/2018<\/a><\/div>\n<div class=\"jeg_meta_category\"><span class=\"meta_text\">Trong<\/span>\u00a0<a href=\"https:\/\/atpsoftware.vn\/blog\/ban-hang-online\" rel=\"category tag noopener\" target=\"_blank\">B\u00e1n h\u00e0ng online<\/a>,\u00a0<a href=\"https:\/\/atpsoftware.vn\/blog\/kinh-doanh-khoi-nghiep\/kien-thuc-ban-hang\" rel=\"category tag noopener\" target=\"_blank\">Ki\u1ebfn Th\u1ee9c B\u00e1n H\u00e0ng<\/a>,\u00a0<a href=\"https:\/\/atpsoftware.vn\/blog\/kinh-doanh-khoi-nghiep\" rel=\"category tag noopener\" target=\"_blank\">Kinh doanh &#8211; Kh\u1edfi nghi\u1ec7p<\/a><\/div>\n<\/div>\n<div class=\"meta_right\">\n<div class=\"jeg_meta_comment\"><a href=\"https:\/\/atpsoftware.vn\/quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong.html#respond\" target=\"_blank\" rel=\"noopener\"><i class=\"fa fa-comment-o\"><\/i>\u00a00<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"jeg_featured featured_image\">\n<div class=\"thumbnail-container animate-lazy\"><img decoding=\"async\" class=\"attachment-jnews-1140x570 size-jnews-1140x570 wp-post-image lazyautosizes lazyloaded\" title=\"Quy tr\u00ecnh b\u00e1n h\u00e0ng 7 b\u01b0\u1edbc v\u00e0 4 c\u00e1ch t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng\" src=\"https:\/\/img.atpsoftware.vn\/2018\/08\/quy-trinh-ban-hang.png\" sizes=\"750px\" srcset=\"https:\/\/img.atpsoftware.vn\/2018\/08\/quy-trinh-ban-hang.png 532w, https:\/\/img.atpsoftware.vn\/2018\/08\/quy-trinh-ban-hang-75x75.png 75w\" alt=\"quy trinh ban hang - Quy tr\u00ecnh b\u00e1n h\u00e0ng 7 b\u01b0\u1edbc v\u00e0 4 c\u00e1ch t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng\" width=\"532\" height=\"524\" data-src=\"https:\/\/img.atpsoftware.vn\/2018\/08\/quy-trinh-ban-hang.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/img.atpsoftware.vn\/2018\/08\/quy-trinh-ban-hang.png 532w, https:\/\/img.atpsoftware.vn\/2018\/08\/quy-trinh-ban-hang-75x75.png 75w\" data-expand=\"700\" data-pin-no-hover=\"true\" \/><\/div>\n<p class=\"wp-caption-text\">quy trinh ban hang<\/p>\n<\/div>\n<div class=\"jeg_share_top_container\">\n<div class=\"jeg_share_button clearfix\">\n<div class=\"jeg_share_stats\">\n<div class=\"jeg_share_count\">\n<div class=\"counts\">18<\/div>\n<p><span class=\"sharetext\">Chia S\u1ebb<\/span><\/div>\n<div class=\"jeg_views_count\">\n<div class=\"counts\">1.7k<\/div>\n<p><span class=\"sharetext\">L\u01b0\u1ee3t Xem<\/span><\/div>\n<\/div>\n<div class=\"jeg_sharelist\"><a class=\"jeg_btn-facebook expanded\" href=\"http:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fatpsoftware.vn%2Fquy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong.html\" rel=\"nofollow noopener\" target=\"_blank\"><i class=\"fa fa-facebook-official\"><\/i>Chia S\u1ebb B\u00e0i Vi\u1ebft<\/a><i class=\"fa fa-google-plus\"><\/i><i class=\"fa fa-twitter\"><\/i><i class=\"fa fa-share\"><\/i><\/div>\n<\/div>\n<\/div>\n<div class=\"jeg_ad jeg_article jnews_content_top_ads \">\n<div class=\"ads-wrapper  \"><\/div>\n<\/div>\n<div class=\"entry-content no-share\">\n<div class=\"jeg_share_button share-float jeg_sticky_share clearfix share-monocrhome\">\n<div class=\"jegStickyHolder\">\n<div class=\"theiaStickySidebar\">\n<div class=\"jeg_share_float_container\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"content-inner \">\n<div class=\"kk-star-ratings  top-left lft\" data-id=\"28897\">\n<div class=\"kksr-stars kksr-star gray\">\n<div class=\"kksr-fuel kksr-star yellow\"><\/div>\n<\/div>\n<div class=\"kksr-legend\">\n<div>5\u00a0(100%)\u00a03\u00a0votes<\/p>\n<div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>H\u00e3y th\u1eed ngh\u0129 xem s\u1ebd \u0111au \u0111\u1edbn th\u1ebf n\u00e0o n\u1ebfu b\u1ea1n th\u1ea5y nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh th\u1ea5t b\u1ea1i kh\u00f4ng th\u1ec3 ch\u1ed1t \u0111\u01b0\u1ee3c giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng. Ngo\u00e0i y\u1ebfu t\u1ed1 n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u00ec b\u1ea1n ph\u1ea3i t\u1ef1 h\u1ecfi ch\u00ednh m\u00ecnh xem li\u1ec7u\u00a0<strong>quy tr\u00ecnh b\u00e1n h\u00e0ng<\/strong>\u00a0c\u1ee7a m\u00ecnh \u0111\u00e3 th\u1ef1c s\u1ef1 \u1ed5n ch\u01b0a, \u0111\u00e3 chuy\u00ean nghi\u1ec7p ch\u01b0a. Trong b\u00e0i vi\u1ebft n\u00e0y, b\u1ea1n s\u1ebd h\u1ecdc \u0111\u01b0\u1ee3c c\u00e1ch \u0111\u1ec3 c\u1ea3i thi\u1ec7n quy tr\u00ecnh b\u00e1n h\u00e0ng cho doanh nghi\u1ec7p c\u1ee7a ban.<\/p>\n<div id=\"toc_container\" class=\"toc_light_blue no_bullets\">\n<p class=\"toc_title\">M\u1ee5c L\u1ee5c\u00a0<span class=\"toc_toggle\">[<a href=\"https:\/\/atpsoftware.vn\/quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong.html#\" target=\"_blank\" rel=\"noopener\">\u1ea8n<\/a>]<\/span><\/p>\n<ul class=\"toc_list\">\n<li><a href=\"https:\/\/atpsoftware.vn\/quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong.html#quy-trinh-ban-hang-la-gi\" target=\"_blank\" rel=\"noopener\"><span class=\"toc_number toc_depth_1\">1<\/span>\u00a0Quy tr\u00ecnh b\u00e1n h\u00e0ng l\u00e0 g\u00ec?<\/a>\n<ul>\n<li><a href=\"https:\/\/atpsoftware.vn\/quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong.html#7-buoc-trong-quy-trinh-ban-hang\" target=\"_blank\" rel=\"noopener\"><span class=\"toc_number toc_depth_2\">1.1<\/span>\u00a07 b\u01b0\u1edbc trong quy tr\u00ecnh b\u00e1n h\u00e0ng<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/atpsoftware.vn\/quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong.html#cai-thien-ky-nang-ban-hang-chuyen-nghiep\" target=\"_blank\" rel=\"noopener\"><span class=\"toc_number toc_depth_1\">2<\/span>\u00a0C\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p<\/a>\n<ul>\n<li><a href=\"https:\/\/atpsoftware.vn\/quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong.html#meo-4p-de-ban-hang-thanh-cong\" target=\"_blank\" rel=\"noopener\"><span class=\"toc_number toc_depth_2\">2.1<\/span>\u00a0M\u1eb9o 4P \u0111\u1ec3 b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<h2><span id=\"Quy_trinh_ban_hang_la_gi-2\"><span id=\"quy-trinh-ban-hang-la-gi\">Quy tr\u00ecnh b\u00e1n h\u00e0ng l\u00e0 g\u00ec?<\/span><\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-28939 size-full\" title=\"Quy tr\u00ecnh b\u00e1n h\u00e0ng 7 b\u01b0\u1edbc v\u00e0 4 c\u00e1ch t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng\" src=\"https:\/\/img.atpsoftware.vn\/2018\/08\/quy-trinh-ban-hang.png\" sizes=\"(max-width: 532px) 100vw, 532px\" srcset=\"https:\/\/img.atpsoftware.vn\/2018\/08\/quy-trinh-ban-hang.png 532w, https:\/\/img.atpsoftware.vn\/2018\/08\/quy-trinh-ban-hang-75x75.png 75w\" alt=\"quy trinh ban hang - Quy tr\u00ecnh b\u00e1n h\u00e0ng 7 b\u01b0\u1edbc v\u00e0 4 c\u00e1ch t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng\" width=\"532\" height=\"524\" data-pin-no-hover=\"true\" \/><\/p>\n<p><a href=\"https:\/\/atpsoftware.vn\/winerp\" target=\"_blank\" rel=\"noopener\"><strong>Quy tr\u00ecnh b\u00e1n h\u00e0ng<\/strong><\/a>\u00a0l\u00e0 t\u1eadp h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng nh\u1eb1m l\u00ean k\u1ebf ho\u1ea1ch b\u00e1n s\u1ea3n ph\u1ea9m c\u1ee7a doanh nghi\u1ec7p t\u1edbi tay ng\u01b0\u1eddi kh\u00e1ch h\u00e0ng.<\/p>\n<div class=\"jeg_video_container jeg_video_content\">\n<div class=\"rll-youtube-player\" data-id=\"eNHmwHymPJY\" data-query=\"feature=oembed\"><iframe class=\"lazyloaded\" src=\"https:\/\/www.youtube.com\/embed\/eNHmwHymPJY?autoplay=1&amp;feature=oembed\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-was-processed=\"true\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/div>\n<h3><span id=\"7_buoc_trong_quy_trinh_ban_hang-2\"><span id=\"7-buoc-trong-quy-trinh-ban-hang\">7 b\u01b0\u1edbc trong quy tr\u00ecnh b\u00e1n h\u00e0ng<\/span><\/span><\/h3>\n<p><strong>1. T\u00ecm hi\u1ec3u s\u1ea3n ph\u1ea9m<\/strong><\/p>\n<p><img decoding=\"async\" class=\"wp-image-12997 size-full aligncenter\" title=\"Quy tr\u00ecnh b\u00e1n h\u00e0ng 7 b\u01b0\u1edbc v\u00e0 4 c\u00e1ch t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng\" src=\"https:\/\/img.atpsoftware.vn\/2018\/03\/quang-ly-san-pham.jpg\" sizes=\"(max-width: 900px) 100vw, 900px\" srcset=\"https:\/\/img.atpsoftware.vn\/2018\/03\/quang-ly-san-pham.jpg 900w, https:\/\/img.atpsoftware.vn\/2018\/03\/quang-ly-san-pham-750x446.jpg 750w\" alt=\"quang ly san pham - Quy tr\u00ecnh b\u00e1n h\u00e0ng 7 b\u01b0\u1edbc v\u00e0 4 c\u00e1ch t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng th\u00e0nh c\u00f4ng\" width=\"900\" height=\"535\" data-pin-no-hover=\"true\" \/><\/p>\n<p>B\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong\u00a0<strong>quy tr\u00ecnh b\u00e1n h\u00e0ng<\/strong>\u00a0l\u00e0 t\u00ecm hi\u1ec3u v\u1ec1 s\u1ea3n ph\u1ea9m. \u0110\u00e2y l\u00e0 m\u1ed9t b\u01b0\u1edbc nh\u1ecf nh\u01b0ng l\u1ea1i kh\u00f4ng \u0111\u01a1n gi\u1ea3n ch\u00fat n\u00e0o. Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng kh\u00f4ng nh\u1eefng c\u1ea7n n\u1eafm r\u00f5 c\u00e1c t\u00ednh n\u0103ng c\u1ee7a s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n c\u1ea7n bi\u1ebft v\u1ec1 l\u1ee3i \u00edch s\u1ea3n ph\u1ea9m mang l\u1ea1i cho kh\u00e1ch h\u00e0ng khi s\u1eed d\u1ee5ng.<\/p>\n<p><a href=\"https:\/\/atpsoftware.vn\/huong-dan-xay-dung-quy-trinh-cham-soc-khach-hang-cho-cac-doanh-nghiep-sme-va-cac-shop-online.html\" target=\"_blank\" rel=\"noopener\">&gt;&gt;\u00a0H\u01b0\u01a1\u0301ng d\u00e2\u0303n x\u00e2y d\u01b0\u0323ng quy tri\u0300nh ch\u0103m so\u0301c kha\u0301ch ha\u0300ng cho ca\u0301c doanh nghi\u00ea\u0323p SME va\u0300 ca\u0301c shop online<\/a><\/p>\n<p><strong>2. T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/strong><\/p>\n<p>Gi\u1ed1ng nh\u01b0 b\u01b0\u1edbc t\u00ecm hi\u1ec3u s\u1ea3n ph\u1ea9m, b\u01b0\u1edbc n\u00e0y r\u1ea5t \u0111\u01a1n gi\u1ea3n nh\u01b0ng xem x\u00e9t k\u1ef9 th\u00ec n\u00f3 kh\u00e1 ph\u1ee9c t\u1ea1p. Ch\u00eca kh\u00f3a \u0111\u1ec3 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u00e0 bi\u1ebft r\u00f5 c\u1ea7n ti\u1ebfp c\u1eadn th\u1ecb tr\u01b0\u1eddng n\u00e0o v\u00e0 ti\u1ebfp c\u1eadn ai. Ph\u00e2n bi\u1ec7t kh\u00e1ch h\u00e0ng \u0111\u1ea7u m\u1ed1i (deal), kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (prospect) v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n (qualified prospect) l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng c\u1ea7n thi\u1ebft.<\/p>\n<p><a href=\"https:\/\/timkiemkhachhang.vn\/\" target=\"_blank\" rel=\"noopener\">T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng<\/a>\u00a0ti\u1ec1m n\u0103ng nh\u01b0 t\u00ecm ki\u1ebfm nh\u1eefng mi\u1ebfng b\u00e1nh nh\u1ecf trong th\u1ecb tr\u01b0\u1eddng r\u1ed9ng l\u1edbn \u0111\u1ea7y kh\u00f3 kh\u0103n. Doanh nghi\u1ec7p b\u1ea1n c\u1ea7n t\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t t\u00ecm ki\u1ebfm b\u1eb1ng c\u00e1ch \u0111\u1ec1 ra nhi\u1ec1u ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c nhau. B\u00ean c\u1ea1nh thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng qua nh\u1eefng c\u00f4ng c\u1ee5 qu\u1ea3ng c\u00e1o google ads, t\u1eeb kh\u00f3a, ta c\u0169ng c\u00f3 th\u1ec3 t\u1ed5 ch\u1ee9c nh\u1eefng bu\u1ed5i event, tham gia h\u1ed9i ch\u1ee3 tri\u1ec3n l\u00e3m \u0111\u1ec3 m\u1edf r\u1ed9ng m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng. Trong b\u01b0\u1edbc n\u00e0y, x\u00e1c \u0111\u1ecbnh ph\u00e2n kh\u00fac th\u1ecb tr\u01b0\u1eddng c\u0169ng v\u00f4 c\u00f9ng quan tr\u1ecdng. Ph\u00e2n lo\u1ea1i v\u00e0 ti\u1ebfp c\u1eadn t\u1eebng ph\u00e2n kh\u00fac r\u1ed3i cho ra nh\u1eefng th\u1ed1ng k\u00ea \u0111\u00e1nh gi\u00e1, doanh nghi\u1ec7p s\u1ebd c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c r\u00f5 r\u00e0ng sau \u0111\u00f3.<\/p>\n<p><strong>3.\u00a0Ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<p>\u0110\u00e2y l\u00e0 n\u01a1i cung g\u1eb7p c\u1ea7u trong qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng. \u0110\u1ed1i v\u1edbi m\u1ee5c ti\u00eau hi\u1ec7n t\u1ea1i, h\u00e3y \u01b0u ti\u00ean c\u00e1ch ti\u1ebfp c\u1eadn b\u1eb1ng cu\u1ed9c g\u1ecdi b\u00e1n h\u00e0ng h\u01a1n l\u00e0 ti\u1ebfp c\u1eadn chung chung (v\u00ec c\u00f3 m\u1ed9t kh\u00e1c bi\u1ec7t gi\u1eefa m\u1ed9t email g\u1eedi h\u00e0ng lo\u1ea1t v\u00e0 m\u1ed9t cu\u1ed9c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i). \u0110\u00e2y l\u00e0 b\u01b0\u1edbc m\u00e0 b\u1ea1n b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng m\u1ed9t m\u1ed1i quan h\u1ec7 v\u00e0 ti\u1ebfp t\u1ee5c thu th\u1eadp th\u00f4ng tin (th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng m\u1ed9t cu\u1ed9c kh\u1ea3o s\u00e1t). M\u1ed9t b\u01b0\u1edbc ti\u1ebfp c\u1eadn t\u1ed1t l\u00e0 \u0111i\u1ec1u r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng b\u1edfi n\u00f3 s\u1ebd x\u00e1c \u0111\u1ecbnh b\u1ea1n l\u00e0 m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng d\u1ec5 th\u01b0\u01a1ng, t\u1ed1t b\u1ee5ng hay kh\u00f4ng, li\u1ec7u c\u00f3 mang \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng m\u1ed9t s\u1ea3n ph\u1ea9m \u0111\u00e1ng \u0111\u1ec3 mua.<\/p>\n<p>C\u00f3 nhi\u1ec1u c\u00e1ch \u0111\u1ec3 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng khi g\u1ecdi \u0111i\u1ec7n. \u0110\u00f3 c\u00f3 th\u1ec3 l\u00e0 m\u1ed9t cu\u1ed9c g\u1ecdi ch\u01b0a c\u00f3 s\u1ef1 t\u00ecm hi\u1ec3u n\u00e0o tr\u01b0\u1edbc \u0111\u00f3 (cold call) ho\u1eb7c \u0111\u00e3 c\u00f3 s\u1ef1 t\u00ecm hi\u1ec3u v\u1ec1 nhu c\u1ea7u hay mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u1ecbnh \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c b\u00e1n khi g\u1ecdi \u0111\u1ebfn (warm call).<\/p>\n<p>Xem th\u00eam:\u00a0<a href=\"https:\/\/atpsoftware.vn\/giai-phap-marketing-da-kenh-all-in-one-atp\" target=\"_blank\" rel=\"noopener\"><strong>Ph\u1ea7n m\u1ec1m t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng \u0111a k\u00eanh c\u1ee7a ATP Software\u00a0<\/strong><\/a><\/p>\n<p><strong>4. \u0110\u00e1nh gi\u00e1 nhu c\u1ea7u kh\u00e1ch h\u00e0ng<\/strong><\/p>\n<p>\u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c cho l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t c\u1ee7a\u00a0<strong>qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng<\/strong>, v\u00ec n\u00f3 s\u1ebd gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh c\u00e1ch cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t. M\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng l\u00e0 nh\u00e2n vi\u00ean b\u00e1n s\u1ea3n ph\u1ea9m d\u1ef1a tr\u00ean nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng.<\/p>\n<p>Do v\u1eady \u0111i\u1ec1u \u0111\u1ea7u ti\u00ean c\u1ea7n l\u00e0m l\u00e0 h\u00e3y \u0111\u1eb7t ra c\u00e2u h\u1ecfi nhu c\u1ea7u kh\u00e1ch h\u00e0ng l\u00e0 g\u00ec. Ph\u01b0\u01a1ng th\u1ee9c duy nh\u1ea5t \u0111\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y l\u00e0 h\u1ecfi h\u1ecd th\u1eadt nhi\u1ec1u c\u00e2u h\u1ecfi. M\u1ed9t b\u00e1c s\u0129 kh\u00f4ng th\u1ec3 k\u00ea \u0111\u01a1n tr\u01b0\u1edbc khi kh\u00e1m t\u1ed5ng qu\u00e1t. V\u00ec v\u1eady, \u0111\u1eb7t nh\u1eefng c\u00e2u h\u1ecfi hay s\u1ebd kh\u00f4ng ch\u1ec9 gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh \u0111i\u1ec1u g\u00ec ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u00e0 c\u00f2n gi\u00fap b\u1ea1n x\u00e2y d\u1ef1ng s\u1ef1 t\u1ef1 tin, l\u00f2ng tin, th\u1eadm ch\u00ed khi\u1ebfn kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00e2n nh\u1eafc mua nh\u1eefng m\u00f3n h\u00e0ng h\u1ecd ch\u01b0a t\u1eebng ngh\u0129 t\u1edbi.<\/p>\n<p><strong>5. Tr\u00ecnh b\u00e0y v\u1ec1 s\u1ea3n ph\u1ea9m<\/strong><\/p>\n<p>H\u00e3y nh\u1edb v\u1ec1 \u00fd \u0111\u00e3 \u0111\u1ec1 c\u1eadp trong b\u01b0\u1edbc m\u1ed9t, t\u1eadp trung v\u00e0o l\u1ee3i \u00edch ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 t\u00ednh n\u0103ng. N\u1ebfu b\u1ea1n xem x\u00e9t s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 v\u1ec1 kh\u00eda c\u1ea1nh n\u00f3 s\u1ebd mang l\u1ea1i l\u1ee3i \u00edch g\u00ec cho kh\u00e1ch h\u00e0ng th\u00ec s\u1ef1 tr\u00ecnh b\u00e0y v\u00e8 s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n s\u1ebd l\u00e0 m\u1ed9t cu\u1ed9c \u0111\u1ed1i tho\u1ea1i tr\u1ecdng t\u00e2m v\u00e0 c\u00f3 li\u00ean quan ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 b\u00e0i \u0111\u1ed9c tho\u1ea1i.<\/p>\n<p><strong>6. K\u1ebft th\u00fac b\u00e1n h\u00e0ng<\/strong><\/p>\n<p>T\u00e1m m\u01b0\u01a1i ph\u1ea7n tr\u0103m \u0111\u01a1n h\u00e0ng b\u1ecb m\u1ea5t do nh\u00e2n vi\u00ean kinh doanh kh\u00f4ng k\u1ebft th\u00fac b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng. T\u00f9y v\u00e0o s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 s\u1ebd c\u00f3 nh\u1eefng c\u00e1ch k\u1ebft th\u00fac kh\u00e1c nhau v\u00e0 kh\u00f4ng c\u00f3 cu\u1ed9c \u0111\u00e0m ph\u00e1n b\u00e1n h\u00e0ng n\u00e0o k\u1ebft th\u00fac m\u00e0 kh\u00f4ng c\u00f3 m\u1ed9t th\u1ecfa thu\u1eadn v\u1ec1 b\u01b0\u1edbc ti\u1ebfp theo. \u0110\u1eebng h\u00e0i l\u00f2ng v\u1edbi c\u00e2u \u201c<strong>ch\u00fang t\u00f4i s\u1ebd li\u00ean l\u1ea1c v\u1edbi b\u1ea1n sau<\/strong>\u201d v\u00ec kh\u00f4ng c\u00f3 th\u1ecfa thu\u1eadn n\u00e0o n\u1eb1m trong c\u00e2u n\u00f3i \u0111\u00f3? V\u1eady b\u1ea1n n\u00ean tr\u1ea3 l\u1eddi nh\u01b0 th\u1ebf n\u00e0o trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3 \u0111\u1ec3 th\u00fac \u0111\u1ea9y b\u01b0\u1edbc k\u1ebft th\u00fac b\u00e1n h\u00e0ng?<\/p>\n<p><strong>B\u01b0\u1edbc 7: Gi\u1eef li\u00ean l\u1ea1c<\/strong><\/p>\n<p>Gi\u1eef li\u00ean l\u1ea1c t\u1ed1t s\u1ebd l\u00e0m t\u0103ng t\u1ec9 l\u1ec7 th\u00e0nh c\u00f4ng c\u1ee7a b\u1ea1n. Khi m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 m\u1ed1i quan h\u1ec7 \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea1o d\u1ef1ng th\u00ec gi\u1eef li\u00ean l\u1ea1c l\u00e0 c\u00e1ch nu\u00f4i d\u01b0\u1ee1ng m\u1ed1i quan h\u1ec7 \u0111\u00f3. \u0110\u1ec3 kh\u00e1ch h\u00e0ng l\u01b0u t\u00e2m t\u1edbi \u0111\u00f2i h\u1ecfi c\u1ea7n c\u00f3 m\u1ed9t s\u1ef1 ki\u00ean tr\u00ec v\u00e0 kh\u00f4ng l\u00e0m h\u1ecd kh\u00f3 ch\u1ecbu. \u0110i\u1ec1u n\u00e0y s\u1ebd t\u0103ng s\u1ef1 g\u1eafn b\u00f3, t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u2013 nh\u1eefng ng\u01b0\u1eddi c\u00f3 d\u1ef1 \u0111\u1ecbnh mua s\u1ea3n ph\u1ea9m\/d\u1ecbch v\u1ee5 trong t\u01b0\u01a1ng lai.<\/p>\n<h2><span id=\"Cai_thien_ky_nang_ban_hang_chuyen_nghiep-2\"><span id=\"cai-thien-ky-nang-ban-hang-chuyen-nghiep\">C\u1ea3i thi\u1ec7n k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng chuy\u00ean nghi\u1ec7p<\/span><\/span><\/h2>\n<p>\u0110\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng c\u1ee7a nh\u00e2n vi\u00ean, b\u1ea1n c\u1ea7n h\u01b0\u1edbng d\u1eabn nh\u00e2n vi\u00ean 4 m\u1eb9o sau \u0111\u00e2y khi g\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng<\/p>\n<div class=\"jeg_video_container jeg_video_content\">\n<div class=\"rll-youtube-player\" data-id=\"EyJsktsMqkg\" data-query=\"feature=oembed\"><iframe class=\"lazyloaded\" src=\"https:\/\/www.youtube.com\/embed\/EyJsktsMqkg?autoplay=1&amp;feature=oembed\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-was-processed=\"true\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/div>\n<h3><span id=\"Meo_4P_de_ban_hang_thanh_cong\"><span id=\"meo-4p-de-ban-hang-thanh-cong\">M\u1eb9o 4P \u0111\u1ec3 b\u00e1n h\u00e0ng th\u00e0nh c\u00f4ng<\/span><\/span><\/h3>\n<p><strong>Promise \u2013 \u0110\u01b0a ra l\u1eddi cam k\u1ebft<\/strong><\/p>\n<p>Ngay trong l\u1ea7n \u0111\u1ea7u ti\u00ean g\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n c\u1ea7n t\u1ea1o \u1ea5n t\u01b0\u1ee3ng s\u00e2u s\u1eafc v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 cu\u1ed1n h\u00fat kh\u00e1ch h\u00e0ng v\u00e0o cu\u1ed9c b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n. V\u00e0 \u0111\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 b\u1ea1n c\u1ea7n \u0111\u01b0a ra\u00a0<strong>M\u1ed8T L\u1edcI H\u1ee8A \u2013 S\u1ef0 CAM K\u1ebeT<\/strong>\u00a0ngay ban \u0111\u1ea7u.<\/p>\n<p>V\u00ed d\u1ee5: Ch\u00e0o anh A! R\u1ea5t vui \u0111\u01b0\u1ee3c g\u1eb7p anh trong bu\u1ed5i s\u00e1ng ng\u00e0y h\u00f4m nay. Th\u1eadt tuy\u1ec7t v\u1eddi khi ng\u00e0y h\u00f4m nay em s\u1ebd \u0111em \u0111\u1ebfn cho anh m\u1ed9t c\u01a1 h\u1ed9i \u0111\u1ea7u t\u01b0 100% sinh l\u1ee3i ch\u1ec9 trong 1 n\u0103m t\u1edbi \u2026.<\/p>\n<p><strong>Picture \u2013 H\u00ecnh \u1ea3nh c\u1ee5 th\u1ec3<\/strong><\/p>\n<p>H\u00ecnh \u1ea3nh \u1edf \u0111\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 h\u00ecnh th\u1ee9c \u0103n m\u1eb7c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng m\u00e0 c\u00f2n c\u00f3 \u00fd ngh\u0129a gi\u00fap kh\u00e1ch h\u00e0ng h\u00ecnh dung r\u00f5 r\u00e0ng v\u1ec1 m\u1ed9t vi\u1ec5n c\u1ea3nh t\u1ed1t h\u01a1n khi kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n.<\/p>\n<p>V\u00ed d\u1ee5: N\u1ebfu anh\/ch\u1ecb m\u1ed7i ng\u00e0y c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c 200 KH \u1edf m\u00f4i tr\u01b0\u1eddng offline th\u00ec ph\u1ea7n m\u1ec1m c\u1ee7a ATP Software s\u1ebd gi\u00fap Anh\/Ch\u1ecb ki\u1ebfm \u0111\u01b0\u1ee3c g\u1ea5p 100 l\u1ea7n con s\u1ed1 tr\u00ean \u1edf m\u00f4i tr\u01b0\u1eddng online.<\/p>\n<p><strong>Proof \u2013 B\u1eb1ng ch\u1ee9ng Case study<\/strong><\/p>\n<p>T\u00e2m l\u00fd c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng bao gi\u1edd mu\u1ed1n m\u00ecnh l\u00e0 ng\u01b0\u1eddi \u0111\u1ea7u ti\u00ean mua s\u1ea3n ph\u1ea9m c\u1ea3 v\u00ec h\u1ecd s\u1ee3 b\u1ecb l\u1eeba. V\u00ec v\u1eady b\u1ea1n c\u1ea7n \u0111\u01b0a ra c\u00e1c d\u1eabn ch\u1ee9ng thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng r\u1eb1ng \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ea3n ph\u1ea9m t\u1ed1t v\u00e0 r\u1ea5t nhi\u1ec1u kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc \u0111\u00f3 \u0111\u00e3 s\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3.<\/p>\n<p>V\u00ed d\u1ee5; Ch\u1ecb B sau s\u1ed1ng \u1edf qu\u1eadn X \u0111\u00e3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m c\u1ee7a b\u00ean em ch\u1ec9 trong v\u00f2ng 7 ng\u00e0y \u0111\u00e3 c\u00f3 hi\u1ec7u qu\u1ea3 r\u00f5 r\u1ec7t!<\/p>\n<p><strong>Pitch \u2013 C\u00e1ch \u0103n n\u00f3i<\/strong><\/p>\n<p>C\u00f3 4 nh\u00f3m kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng l\u00e0 D-I-S-C (b\u1ea1n c\u00f3 th\u1ec3 Google \u0111\u1ec3 bi\u1ebft r\u00f5 th\u00eam) v\u00e0 v\u1edbi m\u1ed7i nh\u00f3m kh\u00e1ch h\u00e0ng n\u00e0y b\u1ea1n s\u1ebd c\u1ea7n c\u00f3 nh\u1eefng c\u00e1ch ti\u1ebfp c\u1eadn tr\u00f2 chuy\u1ec7n kh\u00e1c nhau. H\u00e3y c\u1ed1 g\u1eafng quan s\u00e1t v\u00e0 l\u1eafng nghe n\u1ed7i \u0111au, v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00f3 t\u1eebng b\u01b0\u1edbc t\u1eebng b\u01b0\u1edbc. Khi \u0111\u01b0a ra gi\u1ea3i ph\u00e1p b\u1ea1n kh\u00f4ng n\u00ean ra qu\u00e1 nhi\u1ec1u l\u1ef1a ch\u1ecdn s\u1ebd khi\u1ebfn kh\u00e1ch h\u00e0ng b\u1ed1i r\u1ed1i v\u00e0 m\u1ea5t nhi\u1ec1u th\u1eddi gian \u0111\u1ec3 ra quy\u1ebft \u0111\u1ecbnh, v\u00ec v\u1eady b\u1ea1n ch\u1ec9 n\u00ean \u0111\u01b0a ra 2-3 option \u0111\u1ed3ng th\u1eddi t\u1ea1o ra s\u1ef1 khan hi\u1ebfm (v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng, ch\u1ea5t l\u01b0\u1ee3ng, th\u1eddi gian,..) \u0111\u1ec3 th\u00fac \u0111\u1ea9y kh\u00e1ch h\u00e0ng ra quy\u1ebft \u0111\u1ecbnh nhanh h\u01a1n.<\/p>\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 4 c\u00e1ch gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng \u0111\u1ec3 \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n h\u00e0ng nh\u00e9!<\/p>\n<p style=\"text-align: right;\"><strong>Nh\u01b0 QU\u1ef3nh ATPSOFTWARE- <a href=\"https:\/\/atpsoftware.vn\/quy-trinh-ban-hang-7-buoc-va-4-cach-tang-ty-le-chot-don-hang-thanh-cong.html\" target=\"_blank\" rel=\"noopener\">Ngu\u1ed3n ATPSOFTWARE<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>H\u00e3y th\u1eed ngh\u0129 xem s\u1ebd \u0111au \u0111\u1edbn th\u1ebf n\u00e0o n\u1ebfu b\u1ea1n th\u1ea5y nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh th\u1ea5t b\u1ea1i kh\u00f4ng th\u1ec3 ch\u1ed1t \u0111\u01b0\u1ee3c giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng. Ngo\u00e0i y\u1ebfu t\u1ed1 n\u0103ng l\u1ef1c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u00ec b\u1ea1n ph\u1ea3i t\u1ef1 h\u1ecfi ch\u00ednh m\u00ecnh xem li\u1ec7u\u00a0quy tr\u00ecnh b\u00e1n h\u00e0ng\u00a0c\u1ee7a m\u00ecnh \u0111\u00e3 th\u1ef1c s\u1ef1 \u1ed5n ch\u01b0a, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1212,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[41,46],"tags":[593,594,592,591,590,595,596],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/posts\/1208"}],"collection":[{"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/comments?post=1208"}],"version-history":[{"count":0,"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/posts\/1208\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/media\/1212"}],"wp:attachment":[{"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/media?parent=1208"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/categories?post=1208"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sum.vn\/blog\/wp-json\/wp\/v2\/tags?post=1208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}